Privacy Policy

Last updated: 1st May 2025.

At WebWorks Media Limited, we’re committed to protecting your personal data. This privacy policy explains what information we collect, how we use it, and your rights.

By using our website or services, you agree to this policy.

1. Who We Are

• WebWorks Media Limited
• Registered in the UK
• Website: https://www.webworksmedia.co.uk
• Email: hello@webworksmedia.co.uk

We provide website design, SEO, social media management, consultancy and ongoing support services.

2. What Information We Collect

We collect personal information in the following ways:

• When you fill out forms on our site (e.g. contact or sign-up forms)
• When you email us or request a service
• When you make a payment through Stripe

The personal data we may collect includes:

• Name
• Email address
• Business name
• Phone number
• Payment details (handled securely via Stripe)
• Website or social media logins (if provided for service delivery)
• We also collect basic website usage data using analytics tools (see Cookies section).

3. How We Use Your Information

We use your information to:

• Provide our services
• Communicate with you about your project or plan
• Send invoices and process payments
• Improve our website and services
• Meet our legal and contractual obligations

We do not sell your data or share it with marketers.

4. How We Store and Protect Your Data

Your data is stored securely in trusted platforms such as:

• Google Workspace (email and documents)
• Stripe (billing and payments)
• Hosting providers and password managers (for service delivery)

Access is restricted to authorised team members only. We take all reasonable steps to keep your data safe.

5. Sharing Data with Third Parties

We only share your data when necessary to deliver a service, such as:

• Stripe for payments
• Hosting or email platforms
• Social media platforms (if managing your accounts)

All third parties are trusted providers with their own privacy policies and GDPR compliance.

6. Cookies

Our website uses cookies to:

• Track basic website performance
• Help us understand how visitors use the site
• Provide a better browsing experience

You can adjust your cookie preferences or block cookies using your browser settings.

7. How Long We Keep Your Data

We keep personal data only as long as needed for the services we’re providing or for legal purposes. You can request we delete your information once our work together ends.

8. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or outdated information
• Ask us to delete your data
• Withdraw consent to marketing
• Lodge a complaint with the ICO (Information Commissioner’s Office)

To make a request, contact us directly at:  hello@webworksmedia.co.uk

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page. Please check back now and again to stay informed.

10. Contact Us

If you have any questions about this policy or how we handle your data, get in touch:

Email: hello@webworksmedia.co.uk